BookingCW Concierge Support
Our concierge team is available to assist you with bookings, travel arrangements, and any questions about your BookingCW membership.
Contact Channels
WhatsApp: +20 102 223 3500 — Available 24/7 for concierge requests and support.
Phone: +20 102 223 3500 — International line for direct assistance.
Hotline: 19809 — Egypt domestic hotline.
Email: info@bookingcw.com — For detailed inquiries and account-related requests.
What We Can Help With
- Hotel bookings and modifications
- Flight arrangements
- Restaurant reservations
- Experience and activity bookings
- Property inquiries
- Account and membership questions
- Payment and billing support
- Wallet and loyalty points inquiries
Response Times
WhatsApp and phone: Typically within 15 minutes during operating hours. Email: Within 24 hours.
Account Deletion
To request deletion of your account, visit our Account Deletion page or use the in-app account settings. You do not need to call or use WhatsApp to request deletion.